I bought my Cruiser through a dealer, rather than directly from Himiway. Himiway organised direct delivery, using a fast and very courteous service with 2 man crew bringing the huge box inside and placing it where I wanted.
It was really easy to set up, with the hardest part lifting it out of the box. This is a BIG bike...ideal size for me.
Beautifully designed, solid and very much to my aesthetic taste.
I watched the setup videos before starting and would recommend everyone does the same. If you follow the sequence you will only need to do it once.
Mine came with a couple of issues around power assist level functionality, where only level 5 gave sufficient (full power) assistance, but customer service are working hard to resolve it. The included new style screen does not allow for user programming of power output of assist levels, like the old style one does. I'm sure it will be a simple fix, following customer service advice. For the week awaiting a new old style screen, I'll be on full assist.
My cruiser also came supplied with the new style oval headlight, which I think looks much better than the old style round one. I've changed the mount position closer to the handlebar though as it looks and functions better.
I'm so impressed that I will start saving for another Himiway model for next purchase